(Updated Friday 23 May 2025)
It is vitally important to us that your personal information is kept safe and confidential. It is equally important that when you communicate information to Eden Park Developments Limited or Eden Park Developments Limited communicates with you, such communication is secure.
This policy outlines how Eden Park Developments Limited ensures that information and communications with you are kept private and secure.
Information We Collect
Website and Digital Date
Information You Choose to Provide: This includes details you provide by filling in forms on our website (www.edenpark.im). We use this information to respond effectively to your enquiries.
We may use secure third-party platforms (such as Jotform) to collect information via our website. These platforms comply with GDPR and store data securely on their servers. By submitting a form, you acknowledge that your data may be processed through these services.
The types of information we collect include:
- Website analytics
- Newsletter sign-up
- Brochure and viewing requests
- Contact form submissions
- Content performance testing
- Displaying content from external sources (such as YouTube, Vimeo, etc.)
As with many other websites, we may obtain information about how you use our site through the use of cookies.
Non-Website or Offline Data
In addition to data collected via our website, we may also obtain personal information through other channels, for example, phone calls, paper-based enquiries, or in-person visits to our offices or show homes. This information may include contact details, property preferences, or purchase-related data.
- We use this non-website data internally to fulfil your requests or manage our contractual relationship with you.
- We will not knowingly share such data with third parties for marketing or promotional purposes without your consent.
- However, we may share relevant details (e.g., name, contact details) with carefully selected third parties such as insurers, management companies, tradespeople, or contractors to facilitate after-sales services or property choices. We do this only when necessary to deliver the services you have requested or to meet our contractual obligations.
What Are Cookies?
Cookies are small text files used to record certain interactions on a website. They are stored by your browser on your computer or mobile phone, enabling the website to recognise users and respond appropriately.
How Does Edenpark.im Use Cookies?
We use cookies to analyse data and track users’ movements. None of the information stored personally identifies you. Cookies on Edenpark.im fall into these categories based on ICC UK Cookie guidelines:
- Category 1 – Strictly Necessary Cookies: Essential for website functionality.
- Category 2 – Performance Cookies: Collect anonymous data on website use to optimise navigation and functionality.
- Category 3 – Functionality Cookies: Remember user preferences, such as geographic location, without personally identifying users or tracking them on other sites.
For more information about cookies, visit AboutCookies.org.
How We Use Collected Information
- To provide requested services and respond to enquiries.
- If you consent, to inform you about other services or products that might interest you.
Legal Basis for Data Processing
Eden Park Developments Limited processes your personal data under one or more of the following lawful bases:
- Consent: Where you’ve explicitly agreed to the use of your data (e.g., marketing newsletters).
- Contractual Necessity: To fulfil a service requested by you (such as property enquiries).
- Legitimate Interests: For administrative, security, or internal analytics purposes, provided your rights are respected.
Your Rights
If at any time you wish to access, update, or permanently delete your data, please email us at info@hartford.im and we will respond promptly. Upon request, and subject to proof of identity, we will provide details of the personal information we hold about you, which you may correct, update, or delete to ensure accuracy and completeness.
Data Retention
We retain personal data only for as long as necessary to fulfil the purpose for which it was collected. Enquiry data is typically retained for no longer than 12 months unless ongoing communication or explicit consent has been given.
Internal Security Protocols
We restrict access to personal data to relevant staff members only and follow strict internal protocols to ensure secure handling and storage.
International Data Transfers
Some third-party services we use may transfer personal data outside of the Isle of Man, UK, or EU. We ensure appropriate safeguards (such as standard contractual clauses) are in place to protect your personal information.
Website Security
- We have established procedures preventing unauthorised access to website processes and records.
- Note that ordinary email communications passing between both parties are not inherently secure.
- Should you suspect any security breach involving your data, please inform us immediately at info@hartford.im, and we will investigate and remediate promptly.
Data Breach Notification
If a data breach occurs affecting your personal data, we will notify you promptly as required by law and take all necessary steps to mitigate its impact.
Children’s Privacy
Our website and services are not intended for use by children under the age of 16. We do not knowingly collect personal information from children. If we learn that we have collected data from a child without parental consent, we will delete that information promptly.
Supervisory Authority
If you have concerns about our handling of your personal data, you have the right to lodge a complaint with the Isle of Man Information Commissioner’s Office at www.inforights.im.
Cookie Consent
We use a cookie consent banner upon your first visit to our website, enabling you to choose which categories of cookies to accept. You can change your cookie settings or withdraw consent at any time by visiting our Cookie Policy or adjusting your browser settings.
Links to Other Websites
Our website may contain links to external sites. Once you leave our site, we cannot control or guarantee the protection of your data. Please review the privacy policies of external websites independently.
Regular Policy Reviews
We review and update this Privacy Policy regularly to ensure ongoing compliance with the Isle of Man Data Protection Act 2018 and GDPR. Significant updates will be prominently announced on our website.
Make an Enquiry
Eden Park Developments Limited is committed to providing exceptional service while safeguarding personal data. If you have queries or concerns regarding our handling of your personal information, please contact us at info@hartford.im.
Eden Park Developments Limited
Ballapaddag
Cooil Road
Braddan